Trusted storm help — connected with accredited, licensed, and insured contractors
We help homeowners quickly find reputable local help after a major storm. No pressure. Clear communication. You stay in control.
Licensed & insured (where required)
Credential-focused partners
Service updates only
Privacy Policy
Effective date:
This Privacy Policy explains how National Weather Surveyors ("we," "us," or "our") collects, uses, and shares
information when you visit our website or request assistance after a weather event.
Information we collect
- Contact details (name, phone number, email, address) you provide.
- Request details (storm type, urgency, and notes).
- Consent details (your checkbox selections for service SMS and/or marketing SMS, plus a consent receipt ID and timestamp).
- Basic device/usage data from standard hosting logs (e.g., browser type, general interactions).
How we use information
- To respond to your request and coordinate storm-related assistance (tarping, leak mitigation, inspections, repairs).
- To contact you by phone or email, and by text message only if you opt in.
- To keep records of consent for compliance and customer support.
- To improve our website and service experience.
Text messaging and consent
If you opt in to receive text messages, we will use your mobile number to send messages according to the category you selected:
service updates related to your request, and/or marketing messages if you separately opted in.
Message frequency varies. Message & data rates may apply. You can opt out at any time by replying STOP.
For help, reply HELP. Consent is not a condition of receiving services.
Storm severity indicator
If you click “Check My Area,” your browser may ask for location permission. If you allow it, the site uses your approximate
coordinates to query public National Weather Service alert data. We do not intentionally store your location within this website.
How we share information
We may share your information with local, insured, and accredited service providers or partners only
to help fulfill your request. We do not sell your personal information and we do not share your mobile number with third parties
for their independent marketing.
Data retention
We retain information only as long as needed to fulfill requests, comply with legal obligations (including consent recordkeeping),
resolve disputes, and enforce agreements.
Security
We use reasonable administrative and technical measures to protect your information. However, no method of transmission
or storage is 100% secure.
Your choices
- You may request access, correction, or deletion of your information, subject to legal requirements.
- You may opt out of text messages at any time by replying STOP.
Contact
To contact us about this Privacy Policy, use the contact method listed on this site or reply to any message you receive.
Terms & Conditions
Effective date:
These Terms & Conditions ("Terms") govern your use of this website and any request you submit through it.
By using this site, you agree to these Terms.
Services and limitations
- We assist homeowners by helping connect them with local, insured, and accredited service providers after a weather event.
- We do not guarantee the availability, timing, pricing, or outcomes of third-party services.
- In emergencies, call 911. We are not an emergency response service.
Third-party providers
Any services performed at your property are provided by independent third parties. You are responsible for reviewing
and approving any estimates, agreements, warranties, and work scopes directly with the provider you choose.
Text message terms
- Text messages are sent only if you opt in via the checkboxes on this site.
- Service updates relate to your storm assistance request; marketing messages require separate opt-in.
- Message frequency varies. Message & data rates may apply.
- Reply STOP to opt out. Reply HELP for help.
- Consent is not a condition of receiving services.
Acceptable use
You agree not to misuse this site, submit false information, attempt to disrupt the site, or violate applicable laws.
Disclaimers
This website and its content are provided “as is” without warranties of any kind. We disclaim all implied warranties
to the fullest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, National Weather Surveyors will not be liable for indirect, incidental, special,
consequential, or punitive damages, or any loss of profits or revenues, arising from your use of this site or any third-party services.
Changes
We may update these Terms from time to time. Continued use of the site means you accept the updated Terms.
Contact
Questions about these Terms? Use the contact method listed on this site or reply to any message you receive.